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This privacy policy describes the personal data collected or generated when you use our websites. Privacy Policy This privacy policy describes the personal data collected or generated (processed) when you use our websites (“Sites”). It also explains how your personal data is collected, used, and shared, what choices you have relating to your personal data and how you can contact us. Personal information is information that identifies you or reasonably can be linked to information that identifies you. For example, when you place an order online, we collect personal information, such as name, address, phone number, email and billing information. What Information Do We Collect? We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and conne ction information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); pay ment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. Why Do We Collect Such Pe rsonal Inf ormation? We collect such Non-personal and Personal Information for the following purposes: To process the orders, provide and operate the services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-Personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations. How Do We Collect the Informati on ? We collect information from you in a variety of ways. It may be: Provided directly by you or a member of your h ousehold Collected from a device associated with you or your household Collected through in-store technology Collected from an external third-party source How Do We Store, Use, Share A nd Disclose Your Site Visitors' Personal Information? Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. How Do We Use Your Personal In formation? We use your personal information to provide you products and services, such as to fulfill your requests for products or to help us personalize our services and marketing to you. We also use your personal information to support our business functions, such as fraud prevention, marketin g, and legal functions. Some examples include: To fulfill your order or requests for services and provide customer service To create and maintain your account To conduct auditing and monitoring of transactions and engagement To conduct marketing, personalization, and third-party advertising To protect the security and integrity of our websites, mobile services and our business, and help prevent fraud To update our operational and technical functionality To conduct business analysis, such as analytics, projections, identifying areas for operational improvement To conduct research and development To fulfill our legal function or obligations To do the above, we combine personal and non-personal information, collected online and offline, including information from third party sources. How Do We Share Your Perso nal Informati on? We limit who receives personal data and what type of personal data is shared. We share personal data with the goal of bringing you innovative products and more choices. To offer you a full suite of goods and services, your personal data may be shared within POZZI as permitted by law and our agreement with you, as well as to process your notifications of illegal content when you decide to submit such to us. To handle the support or to assist us in offering you goods and services and our agreement with you, we may occasionally share information with companies that work for us, such as companies specialized in maintenance services or management of promotional offers. In this case, data processing agreements are in place with these third parties (standard contractual clauses - transfer between controller and subcontractor). With your consent expressly and freely given, personal data may be shared with other reputable organizations whose products and services you may find beneficial. Business Tra nsfe r s In the event that all or a part of our business is merged, sold or reorganized (including transfers made as a part of insolvency or bankruptcy proceedings), personal information about you could be share d with the successor business. We will use reasonable measures to help ensure that any successor treats your information in accordance with this Policy. Advertising Related Acti vities We may share aggregated or pseudonymous information (pseudonymous information includes things like: device identifier, type of device, IP address es, cookies and other information associated with your browsing and app usage) with other companies, such as publishers, advertisers, measurement analytics providers, and others. We do not share information that directly identifies you (information such as name or email address) with these companies. We also allow companies that show advertisements on our webpages or our apps to collect information from your browsers or devices via the use of cookies or other technologies. Other companies' use of cookies and other data collection technologies are subject to their own privacy policies, not this one. Like many companies, we may allow cookie matching with select partners. Sharing information with oth ers We may provide your personal data as required by law or legal process; to protect and defend the rights o f POZZI Mobile and under circumstances we believe re asonably necessary to protect the personal safety of u sers, POZZI, this site, or the public. Moreover, POZZI uses services provided by third parties such as share buttons on social networks (e.g. Twitter and Facebook). If you decide to log in your social network profile while you are visiting our Sites, some personal data from your social network account, which may contain personal data that is part of your profile or your friends’ profile, may be accessible. If you do not agree to this processing, we recommend you disconnect from the social network before visiting our Site. How Will I Know if This Po licy Changes? This policy is effective January 29, 202 3. We may make and post changes to this statement in an effort to ensure you are clearly informed of any changes in our information handling practices.Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Other Sites T his site may contain links to other websites or applications. Such websites or applications have their own privacy notices and/or policies that we strongly enc ourage you to review. We are not responsible for the content or the privacy practices of these websites or applications. Children's Privacy This site is targeted at persons aged 18 and older. POZZI does not knowingly collect personal data from children under the age of 18. If we identify that we have collected personal data from a child under the age of 18, we will delete the data from our systems. As legal guardians, parents are recommended to supervise the online activity of their children and determine which sites are appropriate. Cookies A "cookie" is a piece of data stored on your hard drive. POZZI may use cookies on the Sites, including via the Google Analytics application, to ease your navigation and to analyze your use of the Sites. To configure cookies, please refer to your browser documentation. As a convenience, find below some resources for the most common browsers: Mozilla Firefox: about:preferences#privacy Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies Google Chrome: chrome://settings/content/cookies Apple Safari: https://support.apple.com/kb/PH21411 Questions and Your Contact Information If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact Customer Support.

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POZZI is unlocked and compatible with major mobile network worldwide. You’ll never have to worry about losing service when on the go. Network Compatibility List POZZI is compatible with LTE Band 2,3,4,5,7,12,17,28ab, 66 and 71*. Please check with your carrier directly for more information on their Bring Your Own Device program compatibility. Contact North America USA Canda T-Mobile * Virtual Carries by T-Mobile * Band 71 available on Turbo Model Bell * Rogers* TELUS* Freedom* Ice Wireless *except Band 13 and 29 Mexico AT&T Telecel Movistar* *except Band 13 a nd 29 The Carribeans Auguilla Digicel Antigua and Barbuda Digicel FLOW Aruba SETAR Digicel Bahamas Ailv* BTC *except Band 13 Barbados FLOW Digicel Bermuda CellOne Bonaire TELBO Digicel FLOW British Virgin Islands CCT* Digicel* FLOW *except Band 8 and 13 Cayman Islands Digicel* FLOW *except Band 13 Cuba ETECSA Curacao Digicel FLOW Dominica Digicel Dominican Republic Altice Claro Viva Grenada Digicel Jamaica Digicel FLOW Saba FLOW Saint Kitts and Nevis Digicel Saint Vincent and the Grenadines Digicel Sint Eustatius FLOW Sint Maarten TelCell Trinidad and Tobago Digicel bmobile Turks and Caicos Islands Digicel Central and Latin America Argentina Brazil Bolivia Belize Claro Movistar Personal Algar Claro* TIM Vivo BTL Tigo Viva Chile Claro Entel Movistar Colombia Claro Tigo Movistar WOM Costa Rica Ecuador El Salvador Guatemala Guyana Claro Kolbi Liberty Claro CNT Mobile Movistar Tigo Movistar Claro Tigo Movistar GTT Digicel Honduras Claro Tigo Nicaragua Claro Tigo Panama C & W Digicel Tigo/Movistar Paraguay Claro Personal Tigo VOX Peru Claro Movistar Entel * *except Band 40 Suriname Digicel Telesur Uruguay ANTEL Claro Movistar Venezuela Digitel Movilnet POZZI is compatible with LTE Band 2,3,4,5,7,12,17,28ab and 66. Please check with your carrier directly for more information on their Bring Your Own Device program compatibility.

Contact our sales team and customer service through this webpage. Customer Service Our US-based customer support representatives are here to assist you. Please only submit one form per req uest. Customer Service Call Center +1 (408) 600-2685 Mon - Fri 8:00 am – 8:00 pm (Eastern Time) First Name Last Name Order ID Message Email Phone I agree to the Terms & Conditions. I want to subscribe to the newsletter. I have checked FAQ list for my question. View FAQ details Send Thanks for submitting!

POZZI is the go-to brand for affordable unlocked android phones that meet the needs of today's consumer. Own Your Daily Routine NEO 1 Designed to Fit Anywhere Explore Now Includes the latest Android operating system for the most up-to-date experience. You can enjoy redesigned widgets, search functions, and so much more. Express your personality with dynamic new features Save all your favorites, and then some With big storage, there’s plenty of room to store your favorite apps, games, memories, photos, and more — the possibilities are truly endless. Finally, a phone that can keep up Features a powerful octa-core processor paired with a sizable RAM, making multitasking smoother and easier than ever. Turbo Built for the Speed of Life Explore Now Get Your NEO 1 Today A LIFE CHANGING DEVICE Buy Now Play Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied Subscribe and Get 15% Off Your First Purchase Email Subscribe Thanks for submitting!

POZZI Limited Warranties cover defects in workmanship and materials under normal use and service for one year from the date of original purchase. Warranty Policy 1. Who is responsible for the customer service? POZZI Limited Warranties cover defects in workmanship and materials under normal use and service for one year from the date of original purchase. 2. What is not covered? POZZI Limited Warranties do not cover normal wear and tear of the product or costs related to the removal, installation, or troubleshooting of the customer's electrical systems. These warranties do not apply to and POZZI will not be responsible for any defect in or damage to: a) The product if it has been damaged or defected from misuse, accident, neglect, improperly install, physically damage or alter, either internally or externally damage, scratches, dents and cosmetic damage, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt from improper use or use in an unsuitable environment or improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by RCA, and excessive force or use of a metallic object when pressing on a touch screen; b) The product if it has been subjected to fire, water, generalized corrosion, flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source, biological infestations, or input voltage that creates operating conditions beyond the maximum or minimum limits listed in the RCA products specifications including high input voltage from generators and lightning strikes. cellular signal reception or transmission, or viruses or other software problems introduced into the Product; c) The product if repairs have been done to it other than by POZZI or its authorized service centers; d) The product if it is used as a component part of a product expressly warranted by another manufacturer; or the use of Product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by POZZI; e) The product if its original identification (trade-mark, serial number, and packaging) markings have been defaced, altered, made illegible or removed; f) The battery if it has been charged by a battery charger not specified or approved by POZZI or any of the seals on the battery are broken or show evidence of tampering; or the battery has been used in equipment other than the POZZI phone for which it is specified. 3. How to obtain service? If your product requires troubleshooting or warranty service, you must return the Product accompanied by the sales receipt or comparable proof of sale showing the original date of purchase, the serial number of the Product. To obtain assistance on where to deliver the Product, please contact POZZI Customer Service . If POZZI determines the Product is not covered by this Limited Warranty, you must pay all parts, shipping, and labor charges for the repair or return of such Product. 4. What are POZZI's obligations? POZZI will, at its option, repair or replace the defective product free of charge, provided that you notify POZZI of the product defect within the Warranty Period for your product, and provided that POZZI through inspection establishes the existence of such a defect and that it is covered by the Limited Warranty. POZZI will, at its option, use new and/or reconditioned, rebuilt parts or components in performing warranty repair and building replacement products. If POZZI repairs or replaces a product, its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer, whichever is greater. RCA covers both parts and labor necessary to repair the product, and return shipment to the customer via POZZI-selected non-expedited carriers within the United States. 5. How to return or exchange the products? Return and exchange policies can vary by store, please ask before purchasing. For POZZI official store's policy, please check Shipping & Returns here. Contact

POZZI currently ships to the continental United States, Alaska, and Hawaii and most international countries or other United States territories such as Guam and the Virgin Islands. Shipping Policy POZZI currently ships to the continental United States, Alaska, and Hawaii and any international countries or other United States territories such as Guam and the Virgin Islands. We do not ship to any address that UPS or FedEx cannot deliver to that includes APO/FPO/DPO addresses. Return & Replacement Policy For your convenience, we recommend contacting our customer support team at for most issues. We'll do our best to respond within 24 hours. POZZI provides a 30-day Return Policy provided that the procedures and requirements referred to below are followed. Before returning a product, please contact our customer service team to obtain a Return Authorization (RA). The RA number will be valid for 7 calendar days after it is issued. When you receive your RA email from us, it will include the proper address to send the return. All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, protective cases, USB cable, headphones, etc.), and all instruction booklets and paperwork (without marking). The RA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed. Defective Item An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund within 30 days of delivery. Damaged Items In the rare event that an item arrives damaged, please refuse shipment if the damage is external or notify us as soon as possible if the damage is concealed. We must be informed of all shipping related claims within 1 business day after the date of receipt. An item that was discovered damaged upon receipt will be replaced with the same model only. We either issue a full refund or ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly. Replacement We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise. Contact Shipment processing times All Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Domestics Shipping Rates & Delivery Estimates Shipping charges for your orders will be calculated and displayed at checkout. Shipping method: UPS Ground , FedEx Ground Shipment cost: Free Estimated delivery time: 3-5 business days Shipping method: UPS 2nd Day Air® , FedEx Express Saver® Shipment cost: $16.95 USD Estimated delivery time: 2 business days Shipping method: UPS Next Day Air Saver®, FedEx Standard Overnight® Shipment cost: $25.95 USD Estimated delivery time: 1-2 business days Overnight delivery is only available for Orders with delivery addresses within the continental United States. Delivery delays can occasionally occur. International Shipping Rates & Delivery Estimates Shipping method: UPS Worldwide Saver, FedEx International Economy® Shipment cost: $59.95 Estimated delivery time: 5-7 business days Shipment confirmation & Order tracki ng You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Customs, Duties and Tax es POZZI is not responsible for any customs and taxes applied to your rrder. All fees imposedduring or after shipping are the responsibility of the customer (tariffs, taxes). Damages POZZI is not liable for any products damaged or lost during shipping. If You received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. Contact Us If you have any questions about this Shipping Policy, You can contact Us:

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